Privacy Policy
Last updated: August 2026
Introduction
IMBM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.
Information We Collect
We collect information you provide directly to us, including:
- Email addresses when you sign up for our newsletter
- Contact information when you use our contact form (name, email, subject, message)
- Information you provide when booking shows or events
- When you buy a livestream ticket, your email and payment are handled by Stripe; we receive your email address so we can send you the watch link
How We Use Your Information
We use the information we collect to:
- Send you newsletters and updates about IMBM shows and content
- Respond to your inquiries and contact form submissions
- Process show bookings and event requests
- Improve our website and services
- Comply with legal obligations
Third-Party Services
We use the following third-party services:
- Mailchimp: For newsletter email management and distribution
- Resend: For contact form email delivery
- Vercel: For website hosting, plus Speed Insights performance data
- Google Analytics: For anonymised traffic and page-view statistics
- Stripe: For livestream ticket payments. Card details go straight to Stripe and are never sent to or stored by us
- OvationTix (AudienceView): For in-person ticket sales at the theatre
- Printful: For merchandise orders, on their own store
- YouTube: Sketch videos are embedded, so YouTube may set cookies when you play one
These services have their own privacy policies, and we encourage you to review them.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Unsubscribe from our newsletter at any time
- Opt out of certain data collection
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.